BankID
Pooled across Sweden (respondent-weighted).
How BankID scores on each of the four drivers, against the Productivity & Lifestyle category average.
Category average based on 74 apps in Productivity & Lifestyle. Scale is 1 to 5.
Peers in Digital ID, Public Sector
This is a snapshot. The full profile goes deeper.
Driver decomposition by country, head-to-head against your top three competitors, gap-to-leader analysis, and the product decisions that would move each metric. Request the full MATR profile for BankID and we will set up a read-out.
Request the full profileMetrics are respondent-weighted across markets where BankID cleared the MATR 2026 significance threshold (95 percent CI width on App Pulse at or under 0.5). App Pulse combines overall satisfaction weighted 0.75 and NPS rescaled to the 1 to 5 scale weighted 0.25. Driver scores are respondent-weighted averages of the eleven driver statements. Poland is excluded from the public report. Read the full methodology →